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Arrival: Plane is at its destination.
Departure: Plane is leaving the airport to go to its destination.
Terminal: The building at an airport where you transfer between ground transportation and the facilities that allow you to board and disembark from an aircraft. Some airports have multiple terminals housing different airlines at each, while other airports just have one terminal. Terminals typically have gates, restaurants, shops, restrooms, and service animal relief areas (SARAs). A few select terminals in certain airports have quiet rooms and sensory rooms for neurodivergent populations.
Flight Duration: This number signifies the amount of time your flight will take. This will help you plan out how much battery you will need for a flight.
Accessible Passenger Loading Zone: A drop off/pick up location for transportation to or from the airport. This zone includes a curb cut for wheelchair accessibility.
Check-in Kiosk: A touch screen device allowing passengers to self check-in. Due to ACAA, 25% of kiosks in the airport must be accessible, including tactile buttons for individuals who are blind.
Checked Baggage: When your bag is bigger than 22 inches long, 14 inches wide, and 9 inches high, you must give it to the employee at the check-in counter of the airline you are flying with to be stowed in the plane. This bag must not have lithium batteries inside it.
Carry-On: When your bag is 22 inches long, 14 inches wide, and 9 inches high or smaller you may take the bag with you to stow in the cabin. This bag must have no liquids greater than 3.4 ounces inside it.
Assistive Device: Any piece of equipment that assists you in performing daily activities including: walkers, scooters, canes, crutches, wheelchairs, medications, and medical equipment.
Security (TSA): Security will be located right after check-in. During a security screening you may need to place your carry-on, jackets, shoes, and anything in your pockets onto a conveyer belt. This belt has a machine that will look into your bag to make sure everything in the bag is safe to fly with. You may need to take large electronics, such as a laptop, out of your carry-on for security.
Flight Information Display: This is typically a digital screen located after security with information including: what flight you are boarding, what time take off is, if the plane is on time or delayed, and which gate the plane is flying out of.
Gate: A gate is the location where your specific flight is flying out from or in to. This is where you will board the plane.
Pre-Boarding: This is a process that allows passengers who need additional time or assistance to board the aircraft before all other passengers. If you have a disability you are permitted to pre-board.
Board: Get on the plane.
Deplane: Exit the plane.
Layover: When you have to make an additional stop at another airport between your arrival and destination locations. This may mean you must exit the first plane and find the gate at that airport for the second flight to your destination.
Baggage Claim: If you checked your bag, this is where you will retrieve it after your flight lands at your destination. If you have a layover at another location, the airline will move your baggage from one flight to the next for you. You will retrieve your bag from the carousel labeled with your flight information. This information should be found on a digital screen next to the carousel.