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Services

Advocacy/Education

  • ODO works with travel, tourism, and transportation associations such as International Air Transport Assoc. (IATA) , Airports Council International (ACI), American Association of Airport Executives (AAAE), Global Business Travel Assoc. (GBTA), Travel and Tourism Research Association (TTRA), Smart Airports , World Airline Training Symposium (WATS), Airports Consultants Council (ACC), Airlines for America (A4A), TravelAbility, and many more to advocate for individuals with disabilities
  • ODO educates by participating in advisory boards for airlines, cruise lines, airports, and other organizations
  • ODO provides resources for consumers
  • ODO provides resources for businesses

Consulting

  • ODO consults with many businesses in various travel industries to improve their disability-related facilities, products, services, and marketing
  • ODO consults on design and construction projects. Recently, ODO has provided input on the accessible lounge at MIA, a SARA at HSV, and the kids play area at JFK

Training

Projects

  • Aviation
    • UAIA
    • ACRP 07-23
    • Service Animal Forms Portal
    • Complaints Resolution Official (CRO) Training
    • Stowage Training
    • MEM Terminal Modernization and Seismic Program (TMSP)
  • Cruise
    • RCCL Safety Training Videos
    • Celebrity Cruises Accessibility Project
    • Norwegian Cruise Line Staff Training Video
  • Hospitality and Tourism
    • Dominican Republic
    • Z Life Program
    • Dominica
    • Assistive Devices for Hotels and Restaurants CD
  • Easy Access Guides
    • Chicago
    • Springfield
    • London
    • New York
  • Rail
    • GoodMaps
    • ADA Customer Service Training
    • Metrolink Accessibility
    • New Amtrak Trainsets
  • Transportation
    • Rideshare
    • Driver Training
    • Motorcoach
  • Research
    • Market Studies
    • Airport Cooperative Research Program
    • ACRP 07-23
    • ACRP 07-22
    • ITS4US Complete Trip Buffalo Project
    • ATTRI Stakeholder Engagement and User Needs

Feedback

Open Doors Organization strives to be a resource “for the people, by the people”. This means that individuals with all disabilities are always invited to the table to speak about the issues that directly impact them. Several members of this company have disabilities themselves. They are firm believers in, “nothing about us, without us.” This company values individuals with disabilities’ voices above all else. Not just one disability, all disabilities. If you have something to say about any of the projects or services being done by this organization or would like to be more involved in ODO, contact us! We would love to hear from you. Let us hear your voice because this organization is for you, and it means nothing without your support.