Consulting

Open Doors Organization (ODO) partners with businesses and organizations to create more accessible, inclusive, and welcoming experiences for people with disabilities. Our consulting services continue to evolve as industries recognize the growing importance of accessibility in facilities, services, products, and customer engagement.

We work with partners across the aviation, transit, cruise, airport, hospitality, education, and recreation industries, providing guidance on a wide range of accessibility topics. Our expertise includes regulatory compliance, disability etiquette, inclusive communication, customer experience, and best practices for interacting with individuals with disabilities. We make sure it is all grounded in the lived experiences and perspectives of the disability community.

A key part of our process is directly engaging individuals with disabilities to ensure meaningful feedback and practical solutions that improve accessibility and usability. ODO assists organizations in developing accessibility strategies, corporate plans, and mission statements that reflect a long-term commitment to inclusion for both customers and employees.

Open Doors Organization has extensive experience consulting on the design and construction of airport terminals and transportation facilities throughout the United States and internationally. Our work is guided by the principles of universal design, ensuring that spaces are functional, intuitive, and accessible for all users. Our team brings expertise in accessibility standards and regulations, including the ADA, ACAA, ADAAG, and the Federal Rail Guide. We collaborate closely with airports, architects, designers, and project teams to incorporate accessibility into every phase of planning and development. Recent collaborations have included projects with airports such as HSV, SLC, MEM, PHL, PDX, ORD, and Houston.

At ODO, we believe accessibility should go beyond minimum compliance. Our goal is to help create environments that are inclusive, thoughtful, and designed to serve everyone with dignity and independence. As a nonprofit organization, we are committed to providing high-quality consulting services that remain accessible and affordable for organizations of all sizes. We would love the opportunity to learn more about your goals and explore how ODO can support your accessibility initiatives.