Are you a Complaints Resolution Official (CRO)?
Complete your required annual refresh training online today! Click here to learn more.
As required by Part 382.143(a)(1): You must ensure that all employees performing the CRO function receive annual refresher training concerning their duties and the provisions of this regulation.
Classroom-Based CRO Initial Training
Virtual training opportunities available! Contact Katy to learn more!
*Classroom-based CRO Trainings have been postponed.
For more information, click here
We’re excited at Open Doors Organization to release our 4th nationwide study on the travel patterns and spending of American adults with disabilities. Conducted by The Harris Poll in June/July 2020, it focuses on 2018-19 when travel was still booming. During that 2-year period, 27 million travelers took a total of 81 million trips and spent $58.7 billion on just their own travel, up from $34.6 billion in the prior 2015 Study.
Spending on air travel also increased to $11 billion, up from $9 billion in 2015. As in prior years, the 2020 Market Study provides details on Internet and mobile technology use and includes section on travel destinations, air travel, cruise, and travel accommodations.
New this year are questions on preferred activities at the destination and travel plans post pandemic.
See To Order for instructions on how to pre-order the 2020 Markey Study as well as purchase the 2015, 2005 and 2002 Reports.