Boeing’s Vicki Curtis Honored at UAIA 2014
Among the many highlights at Universal Access in Airports 2014, held in Chicago on Oct. 6-8, was the presentation of ODO’s Disability Access Professionals Award to Vicki A. Curtis, a true pioneer in universal design. Much of her long career as a Boeing engineer has been devoted to redesigning their aircraft cabins to meet the needs of all users, regardless of age or ability. Learn more about Vicki’s work.
UAIA 2014 was a huge success with over 100 industry leaders in attendance. This unique event, held biennially, has become the “go to” place for airlines, airports and vendors to come together and share ideas with the potential to affect tens of thousands of travelers with disabilities every day. A representative sample of these travelers took part in the always popular consumer roundtable which this year covered not only hearing, vision and mobility, but also nut allergies and the need for adult changing places.
Special thanks to United Airlines, presenting sponsor of UAIA 2014, who also hosted the 2014 ODO Airline Symposium on Oct. 6 at their headquarters in Chicago’s Willis Tower. Kudos as well to our many sponsors–check them out in the UAIA 2014 Program–and to IBM who brought their new fully accessible check-in kiosk for delegates to try out.
2014 CRO Refresh Webinar
Open Doors Organization is pleased to introduce our updated 2014 CRO Refresh Training course with guest presenters Wendy Ross, M.D., Autism Inclusion Resources, and Janette Freeman, aviation consultant, ODO. This 90-minute webinar is designed to help airlines meet the annual training requirements for Complaints Resolution Officials. The webinar focuses on those areas which tend to generate the most complaints and also includes the latest rulemaking and guidance from the DOT as well as details on recent DOT enforcements.
For details or registration, go to LearnUpon.com.
New ODO Market Study
Open Doors Organization has selected Mandala Research to carry out its 2015 nationwide survey of adult travelers with disabilities. The study is a follow-up to the pioneering studies carried out by Harris Interactive for ODO in 2002 and 2005. It will again explore the travel patterns and expenditures of this important segment of the U.S. market, as well as the barriers these travelers still face. Initial results will be released in March 2015 at the Passenger Terminal Expo in Paris, France.
Open Taxis Open for Business!
Open Taxis, the new centralized dispatch for all Chicago wheelchair accessible vehicles (WAV), is now up and running at Open Doors Organization. Call 24/7 to request a WAV cab for immediate pickup or to prearrange a trip at 1-855-WAV-1010 (1-855-928-1010). Or email us: Dispatch1@opendoorsnfp.org
ODO Certifies Additional Trainers for Gateway Group One
In January 2014 Open Doors Organization held an additional Train-The-Trainer class for Gateway Group One (GGO), certifying their newest trainers in Charlotte-Douglas, Memphis and Wichita. Over 1,000 GGO employees have now become Certified Access Providers since ODO launched its new program for wheelchair service providers in March 2013. They can easily be identified by the distinctive CAP patch or badge with the ODO logo. Look out for them in 11 major airports nationwide: Charlotte-Douglas, Houston, Las Vegas, Los Angeles, Memphis, Newark, Kansas City, Oakland, Panama City, San Francisco and Wichita.