2020 Complaints Resolution Official (CRO) Refresh Training
As required by Part 382.143(a)(1): You must ensure that all employees performing the CRO function receive annual refresher training concerning their duties and the provisions of this regulation.
This webinar is updated annually to help CROs meet the annual training requirement in a convenient way, while still keeping up on the latest information.
Duration: 60-90 minutes
Cost: $69.00 USD per person
ODO Disability Sensitivity Training from ACI Online Learning Center Produced by Open Doors Organization for Airports Council International (ACI), “Disability Sensitivity Training” is now updated to include findings from the 2015 ODO Market Study and new sections on accommodating older travelers and people with autism.
ACAA General Awareness Training
This webinar was created to help airlines meet the training requirements for “all personnel who deal with the traveling public” (14 CFR Part 382.143).
Questions? Contact Katy O’Reilly – Katy@opendoorsnfp.org