2019 ODO Complaints Resolution Official (CRO) Training

Open Doors Organization regularly offers Complaints Resolution Official (CRO) training at major airports in the United States such as New York and Chicago. These classroom-based group trainings allow air carriers to conveniently train one or more new CROs.

Upcoming Initial CRO Training Dates:
Dec. 10-11: Chicago-ORD

For more information and a full list of 2020 dates, click here

Already a CRO? Don’t forget to complete your required annual refresh training! Register for ODO’s web-based CRO Refresh Training here.