Open Doors Organization regularly offers Airline Complaints Resolution Official (CRO) training at major airports in the United States such as New York, Los Angeles and Chicago. These classroom-based group trainings allow air carriers to conveniently train one or more new CROs.
April 10-11: Chicago, ORD
May 21-22: Los Angeles, LAX
June 26-27: New York, JFK
For more information and a full list of dates, click here