Open Doors Organization regularly offers Airline Complaints Resolution Official (CRO) training at major airports in the United States such as New York, Los Angeles and Chicago. These classroom-based group trainings allow air carriers to conveniently train one or more new CROs.
January 22-23: Chicago-ORD
February 20-21: Los Angeles-LAX
March 12-13: New York-JFK
For more information and a full list of dates, click here