Open Doors Organization regularly offers Airline Complaints Resolution Official (CRO) training at major airports in the United States such as New York, Los Angeles and Chicago. These classroom-based group trainings allow air carriers to conveniently train one or more new CROs. ODO’s Online CRO Refresh Webinar for 2019 is now posted at the ODO Academy.
Upcoming Initial CRO Training Dates:
July 16-17: Chicago, ORD
Aug. 13-14: Los Angeles, LAX
Sept. 17-18: New York, JFK
For more information and a full list of dates, click here