Open Doors Organization regularly offers Complaints Resolution Official (CRO) training at major airports in the United States such as New York and Chicago. These classroom-based group trainings allow air carriers to conveniently train one or more new CROs.
Upcoming Initial CRO Training Dates:
Sept. 17-18: New York-JFK
Oct. 16-17: Chicago-ORD
Nov. 13-14: Chicago-ORD
Dec. 10-11: New York-JFK
For more information and a full list of dates, click here