CRO Refresh Training Webinar

2021 Complaints Resolution Official (CRO) Refresh Training 

As required by Part 382.143(a)(1): You must ensure that all employees performing the CRO function receive annual refresher training concerning their duties and the provisions of this regulation.

This webinar is updated annually to help CROs meet the annual training requirement in a convenient way, while still keeping up on the latest information.

Duration: 60-90 minutes
Cost: $69.00 USD per person

How To Register

New Users: Click Here to Register
Once registration is complete, you’ll receive email confirmation with your My Training Portal login information and can then begin the training.

Existing Users (previously enrolled in My Training Portal):
– Please click the button below to register for the 2021 CRO Refresh Training:



For login assistance, contact ODOAcademy@opendoorsnfp.org