Open Doors Organization

SATS wins at TravelAbility Summit

Service Animal Travel Solutions (SATS), a one-stop central database for service animal verification wins the 3rd place judges award at the TravelAbility Summit on April 1st.

Read the full press release here.
Learn more about SATS by clicking here.


News IMarch 2021 Newsletter

See the current newsletter here!
Key topics from March 2021:
New IATA Accessibility Manual
TravelAbility Summit
More Virtual CRO Classes
New Travel Survey
                  … and more

Keep up with ODO by subscribing to our monthly newsletter here.


More New from ODO

ODO Article in Airport Magazine

The December 2020/January 2021 edition of Airport Magazine carried an article by Laurel Van Horn.
“Beyond the ADA: Creating an Equitable Experience for All.”


DOT Final Ruling on Service Animals

Open Doors Organization (ODO) commends the Department of Transportation (DOT) for their final rule regarding service animals traveling by air. “Today is a big win for the disability community and the aviation industry alike.” said ODO Executive Director, Eric Lipp. “At ODO we are grateful for the opportunity to have worked with out partners throughout this negotiated rulemaking, bringing the community and industry together on a united front to make air travel a safer, more consistent experience for everyone. We’re optimistic about what the future of air travel looks like.

Read ODO’s full statement here.


Featured Project

The 2020 Market Study on Travelers with Disabilities – NOW AVAILABLE!

We are excited at Open Doors Organization (ODO) to release our 4th nationwide study on the travel patterns and spending of American adults with disabilities. Conducted by The Harris Poll in June/July 2020, the study focuses on 2018-2019 when travel was still booming. During that two-year period, 27 million travelers took a total of 81 million trips and spent $58.7 billion on just their own travel, up from $34.6 billion in the prior 2015 study.


Spending on air travel also increased to $11 billion, up from $9 billion in 2015. As in prior years, the 2020 Market Study provides details on Internet and mobile technology use and includes sections on travel destinations, air travel, cruise, and travel accommodations.

New this year are questions on preferred activities at the destination and post pandemic travel plans.

See To Order for instructions on how to obtain your copy of the 2021 Market Study, as well as purchase previous studies.