Complaints Resolution Official (CRO) Initial Training

The CRO Initial Training includes both an in-depth analysis of 14 CFR Part 382 and a Disability Awareness Training Module, also required for all frontline staff under the Air Carrier Access Act regulations.

To meet strong demand and accommodate carriers worldwide, ODO is now offering virtual CRO classes.

Upcoming Virtual Training Dates

November 3-4 from 10:00am-2:30pm CDT
*Additional dates/times available on request. Contact Katy O’Reilly for more information.

Learn more here!