Universal Access in Airports

Universal Access in Airports (UAIA), provides a unique opportunity for dialogue among the various stakeholders in the aviation industry–airports, airlines, airline service companies and suppliers. This two-day conference, held biennially by Open Doors Organization since 2006, offers an open exchange of ideas and best practice solutions on customer service and accessibility for air travelers with disabilities and aging adults.

Universal Access in Airports 2020

October 6-8, 2020 – Fort Worth, Texas

Click Here for the Save the Date!

UAIA 2020 will be at Skyview 8, American Airlines’ new headquarters in Fort Worth, Texas. Sponsorship and speaking opportunities available.

Contact Katy O’Reilly with questions – 773.388.8839 or Katy@opendoorsnfp.org


Past Events

Universal Access in Airports 2018

UAIA 2018, held Aug. 27-29 at the InterContinental Hotel MSP, was the most international to date with representatives from Austria, Canada, France, the UK, Switzerland and Japan.

UAIA 2018 Agenda: docx pdf

Presentations–August 28, 2018
(In alphabetical order)
Phil Burke, MSP, Part 1
Phil Burke, MSP, Part 2
Roberto Castiglioni, Heathrow Access Advisory Board
Seena Foster, TSA
Maegan Johnson, DOT
Heather Karch, SEA
Jonathan Klein, FAA
Sara Marchant, LGW, Pres. 1
William Neece, Ozion
Leon Patterson, Maryland Aviation Administration
Linda Ristagno, IATA
Alan Howell, MSP and Jens Vange, Alliiance

Presentations–August 29, 2018
(In alphabetical order)
Frank Ciaccio, Houston Airport System
Konrad Gruber, Bulmor
Katie Hench, Infiniteach
Anila Jivanji, American Airlines
Ruben Kazantsev, Antikythera, Part 1
Ruben Kazantsev, Antikythera, Part 2
Jason Luebke, AvTech
Sara Marchant, LGW, Pres. 2
Cathy Nyfors, YVR
Rasha Said, Sensible Innovations (Coming Soon)
Sonny Smith, Air Care Travelers (Coming Soon)
Greg Stilson, Aira
Satoshi Sugie, WHILL Inc.

Please contact Katy O’Reilly for presentations in an accessible format.

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