Universal Access in Airports

Universal Access in Airports (UAIA), provides a unique opportunity for dialogue among key stakeholders in aviation around the world. UAIA sees representatives from airports, airlines, airline service companies, suppliers, government agencies and travelers with disabilities. This two-day conference, held biennially by Open Doors Organization since 2006, offers an open exchange of ideas and best practice solutions related to customer service and accessibility for air travelers with disabilities and older adults.

Registration is Now Open!

Universal Access in Airports 2020

American Airlines Corporate Headquarters – Skyview 8
October 6-8, 2020 : Fort Worth, Texas

American Airlines logo
Thank you to our Host Sponsor!

Early Bird Rate – $350.00 (through July 31, 5:00 PM CST)
General Registration – $400.00

More Information
October 6, 2020
Welcome Reception: 5:30-7:30pm
October 7-8, 2020
UAIA Sessions: 8:30am-5:00pm

Who Should Attend?
Airline/Airport Executives
Airport Access Coordinators
Airport Planners
Airline Service Providers
Wheelchair Assistance Providers
Technology Suppliers
Safety and Standards Managers
Ground Handling/Ramp Managers

Session Topics
Regulatory Updates
New Technologies
Universal Design
Customer Feedback
Emergency Preparedness
Inclusive Airport Design
International Initiatives
Staff Training… and more!

*Interested in speaking? Please contact Katy O’Reilly at Katy@opendoorsnfp.org with inquiries.

CEUs Available
The American Association of Airport Executives (AAAE) recognizes UAIA as a qualified event for Accredited Airport Executives (A.A.E.) to earn CEU credits.


Sponsorship Opportunities Available!
Take advantage of this unique opportunity to showcase your products and services to key decision makers in the aviation industry. Sponsorship packages include exhibit space, logo presence, program ads, and designated presentation time.
Contact Ryan Boesch for more information – Ryan@opendoorsnfp.org


Hotel Accommodations
Marriot DFW Airport South
4151 Centreport Drive, Fort Worth, Texas 76155

A special rate of $179.00 per night will be available until Friday, September 15, 2020.

To book, call 1.800.228.9290 and mention “Open Doors Organization UAIA 2020”
Book Online – Book your group rate for Open Doors Organization

Contact Katy O’Reilly with questions – 773.388.8839 or Katy@opendoorsnfp.org


Past Events

Universal Access in Airports 2018

UAIA 2018, held Aug. 27-29 at the InterContinental Hotel MSP, was the most international to date with representatives from Austria, Canada, France, the UK, Switzerland and Japan.

UAIA 2018 Agenda: docx pdf

Presentations–August 28, 2018
(In alphabetical order)
Phil Burke, MSP, Part 1
Phil Burke, MSP, Part 2
Roberto Castiglioni, Heathrow Access Advisory Board
Seena Foster, TSA
Maegan Johnson, DOT
Heather Karch, SEA
Jonathan Klein, FAA
Sara Marchant, LGW, Pres. 1
William Neece, Ozion
Leon Patterson, Maryland Aviation Administration
Linda Ristagno, IATA
Alan Howell, MSP and Jens Vange, Alliiance

Presentations–August 29, 2018
(In alphabetical order)
Frank Ciaccio, Houston Airport System
Konrad Gruber, Bulmor
Katie Hench, Infiniteach
Anila Jivanji, American Airlines
Ruben Kazantsev, Antikythera, Part 1
Ruben Kazantsev, Antikythera, Part 2
Jason Luebke, AvTech
Sara Marchant, LGW, Pres. 2
Cathy Nyfors, YVR
Rasha Said, Sensible Innovations (Coming Soon)
Sonny Smith, Air Care Travelers (Coming Soon)
Greg Stilson, Aira
Satoshi Sugie, WHILL Inc.

Please contact Katy O’Reilly for presentations in an accessible format.

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