Universal Access in Aviation

Universal Access in Aviation (UAIA), provides a unique opportunity for dialogue among key stakeholders in aviation around the world. UAIA sees representatives from airports, airlines, airline service companies, suppliers, government agencies and travelers with disabilities. This two-day conference, held biennially by Open Doors Organization since 2006, offers an open exchange of ideas and best practice solutions related to customer service and accessibility for air travelers with disabilities and older adults.

Save the Date! UAIA 2022 will be held at Skyview 8 – American Airlines’ headquarters on October 25-27, 2022. Sponsorship opportunities are available.

Early-bird registration is now open! Click below to register with the discounted rate.

As in previous years, UAIA will kick-off with the airline-only event, the Airline Symposium. This free event will be held on Tuesday, October 25 from 10:00am-4:00pm at Skyview 8. More information to come.

Hotel Accommodations
A block of rooms at a discounted rate has been set aside at the Marriott DFW Airport South, located one mile from Skyview 8. Reserve Your Room

Contact Katy O’Reilly with questions.


Previous Event

Universal Access in Airports 2018

UAIA 2018, held Aug. 27-29 at the InterContinental Hotel MSP, was the most international to date with representatives from Austria, Canada, France, the UK, Switzerland and Japan.

UAIA 2018 Agenda: docx pdf

Presentations–August 28, 2018
(In alphabetical order)
Phil Burke, MSP, Part 1
Phil Burke, MSP, Part 2
Roberto Castiglioni, Heathrow Access Advisory Board
Seena Foster, TSA
Maegan Johnson, DOT
Heather Karch, SEA
Jonathan Klein, FAA
Sara Marchant, LGW, Pres. 1
William Neece, Ozion
Leon Patterson, Maryland Aviation Administration
Linda Ristagno, IATA
Alan Howell, MSP and Jens Vange, Alliiance

Presentations–August 29, 2018
(In alphabetical order)
Frank Ciaccio, Houston Airport System
Konrad Gruber, Bulmor
Katie Hench, Infiniteach
Anila Jivanji, American Airlines
Ruben Kazantsev, Antikythera, Part 1
Ruben Kazantsev, Antikythera, Part 2
Jason Luebke, AvTech
Sara Marchant, LGW, Pres. 2
Cathy Nyfors, YVR
Rasha Said, Sensible Innovations (Coming Soon)
Sonny Smith, Air Care Travelers (Coming Soon)
Greg Stilson, Aira
Satoshi Sugie, WHILL Inc.

Please contact Katy O’Reilly for presentations in an accessible format.

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