Consumer Resources

ADA Resources

Department of Justice ADA Homepage

ADA Information Line – For ADA technical questions and publications
800.514.0301(voice), 800.514.0383 (TTY), Mon.-Fri 9:30 am – 5:30 pm except Thurs. 12:30 pm – 5:30 pm – Includes information and links for Accessible Transportation

US Access Board – Accessible design standards and guidelines

ADA National NetworkInformation, guidance and training on the Americans with Disabilities Act via 10 regional DBTACs (Disability and Business Technical Assistance Centers)

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Air Travel

Aviation Consumer Protection, Department of Transportation – Regulations, reports and consumer publications related to the Air Carrier Access Act. New in 2017, a video and brochure on “Air Travel with a Service Animal” and brochures on “Air Travel with an Assistive Device” and “Seating Accommodations in Air Travel.”

New Horizons, Information for the Air Traveler with a DisabilityDOT publication explaining Air Carrier Access Act regulations

Plane Talk – Brief summary byDOT of Air Carrier Access Act provisions

DOT Hotline for Air Travelers with Disabilities
800.778.4838, Weekdays, 7am – 5pm Eastern Time

Transportation Security Administration – Guidelines for Persons with Disabilities and Medical Conditions

TSA Cares Hotline
855.787.2227, Weekdays, 8am – 11pm Eastern Time; Weekends/Holidays, 8am – 9pm. Call 72 hours before travel to arrange for assistance from a supervisor or Passenger Support Specialist.

Accessible Air Travel – Free publication from United Spinal Association

Advanced AeromedicalTherapeutic oxygen and portable oxygen concentrators for travel, 800.346.3556

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Tour Operators / Travel Agents

Access ToursAccessible tours of the west/national parks

Accessible Cruise Planners

Accessible Journeys

Connie George Travel Associates

Easy Access Travel – Cruise and land travel

Flying Wheels

Undiscovered Britain – Accessible tours to the UK and Ireland

Promotur – Links to tour operators in Europe

Global Access News – Links to travel providers worldwide

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Access Guides – US

Easy Access ChicagoAccess guide from Open Doors Organization

Easy Access Springfield (IL) – Access guide from Open Doors Organization

Access Anything Colorado – Guidebook for Colorado

Access Northern CaliforniaSan Francisco and surrounding areas

Accessible San Diego – Guide and resources for visitors with disabilities

Emerging Horizons – Guides to barrier-free travel in state and national parks, accessible vacations, road trips and lodging by Candy B. Harrington

Lonely Planet Disability Travel GuidesAccessible Travel Online Resources, Accessible Edinburgh, Accessible Melbourne, Accessible Rio de Janeiro. Free downloadable pdfs.

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Access Guides – International

Access Guide Canada

DisabledGo Accessible guides and resources for the UK

Accessible Ireland

Accessible Barcelona – Access guides for Barcelona and Catalonia

Access in ParisGuide researched by Pauline Hephaistos Survey Projects

Global Access News – Links to access guides and travel providers worldwide

Europe for All – Portal for accessibility information for Europe

European Network for Accessible Tourism (ENAT) – Directory for accessible suppliers and destinations in Europe

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Amusement Parks

Disneyland – Services for Guests with Disabilities

Walt Disney World Services for Guests with Disabilities

Overview of Disney’s Access Service (DAS) Card

Disneyland Paris –
Services for Guests with Disabilities

Six Flags

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Arts and Culture

VSA – The International Organization on Arts and Disability. Resources and listings of affiliates in the US and worldwide

Chicago Cultural Accessibility Consortium (CCAC)
Access Spaces
– Links to Chicago-area cultural organizations with accessible offerings

Art Reach – Arts Accessibility Guide for Delaware Valley, PA

HAI – NYC arts non-profit with searchable “Access for All” database

Arts Line – Disability Access Information Service with information on 1000 arts venues across London, England

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Ground Transportation

National Aging and Disability Transportation Center – Promotes the availability and accessibility of transportation options for older adults, people with disabilities and caregivers.

Amtrak – Detailed “Special needs and accessibility” information online
To reserve accessible space: 800.872.7245 or 800.523.6590 (TTY)

BoltBus – Budget service in the Northeast using coaches that are 100% lift-equipped. Information or tickets by phone: 877.265.8287

Greyhound – Information on Personal Care Assistant (PCA) discount and accessible service
Lift-equipped bus reservations: 800-752-4841 or 800- 345-3109 (TTY)

Megabus – Budget travel on low-floor, double-deck buses
Accessible reservations: 877-462-6342

TrailwaysLinks to Trailways motorcoach affiliates nationwide
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CLIA-Cruise Line International Association

Centers for Disease Control and Prevention, Vessel Sanitation Program – Information for Cruise Ship Passengers

Vacations to Go – Searchable database for ship access features

Special Needs Group/Special Needs at Sea
– Wheelchair, scooter, oxygen and other special needs equipment rentals

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Online Travel Information Publications

Emerging Horizons – Newsletter and blog edited by Candy Harrington as well as online resources and article on accessible destinations

Disability Horizons–Travel – Free newsletter and website that includes a section on travel

Disabled – Online resource for accessible travel information

Gimp On The Go – Online accessible travel publication including tips and resources

Disability Travel and Recreation Resources

Rehabilitation Institute of Chicago Life CenterGo to Search & Type “Travel”

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Recreation / Adventure

Access Anything – Adventure travel for people with disabilities

National Park Service

National Parks: Accessible to EveryoneNational Park Service guide to accessible trails, camping, picnic areas, services and programs

California State Parks, Accessible FeaturesSearchable database

Massachusetts DCR Universal Access Program – Adaptive, accessible recreation in MA state parks

Rails-to-Trails Conservancy – Nonprofit building accessible biking and trails across the US – Searchable database from Rails-to-Trails Conservancy

Wilderness Inquiry – Accessible adventure programs including paddling trips

Disabled Sports USA – National nonprofit with chapters in every region

National Ability Center – Outdoors sports and recreation in Park City, UT

National Center on Physical Activity and Disability

National Sports Center for the Disabled

Access to RecreationAdaptive recreational and sporting equipment
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Mobility International USA – International exchange for people with disabilities

Paralyzed Veterans of America – Veterans association which sponsors many sport and recreation programs nationally

United Spinal AssociationVeterans association with useful publications

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