Laurel Van Horn has specialized in accessible travel and hospitality since 1987, working as a writer, educator and access consultant. Since joining Open Doors Organization in 2004, she has taken the lead on major projects such as the award-winning ODO Easy Access Guides and Airline Complaint Resolution Official CRO and Amtrak training programs. She is also ODO’s “go-to person” on regulatory issues and edits their website, newsletter and other publications.
Formerly the executive director of SATH (Society for Accessible Travel & Hospitality), Laurel also edited their magazine, Open World for Disability and Mature Travel. She has since written for numerous disability magazines, websites and scholarly journals, reporting on developments in inclusive travel worldwide. Laurel has extensive experience overseas, having conducted access projects and awareness training in Thailand, India, Egypt, Dubai, South Africa, Peru, Chile and Panama. She has served on a variety of transportation-related advisory boards: Greyhound Lines, Northwest Airlines, Project Action and the US Access Board’s Passenger Vessel Access Advisory Committee. A long-term resident of New York City, Laurel has an M.A. in Economics from the New School for Social Research and a B.A. from Bryn Mawr College.