ODO Events

Universal Access in Airports 2018
August 27-29, 2018
Intercontinental Minneapolis-St. Paul Airport

Universal Access in Airports (UAIA), provides a unique opportunity for dialogue among the various stakeholders in the aviation industry–airports, airlines, airline service companies and suppliers. This two-day conference, held biennially by Open Doors Organization since 2006, offers an open exchange of ideas and best practice solutions on customer service and accessibility for air travelers with disabilities and aging adults. United Airlines is once again the Presenting Sponsor. Co-hosts for 2018 are Minneapolis-St. Paul International Airport and Global Repair Group. AAAE CEUs are available.

UAIA 2018 Preliminary Agenda: docx pdf

United logo
Presenting Sponsor


General Registration – $289.00
Includes: Evening Reception (8/27), Breakfast, Lunch & Refreshment Breaks (8/28 & 8/29), Networking Cocktail (8/28)

*A follow up e-mail will be sent to complete registration.

For Single Day Registration – $159, please contact: Ryan Boesch – ryan@opendoorsnfp.org

Hotel Booking Information

Intercontinental Minneapolis-St. Paul Airport
5005 Glumack Drive, Minneapolis, MN 55450

Group Rates Available until August 3, 2018

To make your reservation by phone, call 1-888-IC HOTELS or 612-725-0500
3 Letter Group Reservation Code: UAI

Click Here to make your reservation online.

Standard Room – $172
Upgraded Room – $279

Sponsorship Opportunities Available

Contact Katy O’Reilly – (773) 388-8839 or Katy@opendoorsnfp.org

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Universal Access in Airports 2016

The 2016 UAIA, held at SFO on Nov. 14-16, set new records both for attendance and quality of the presentations and discussion.

UAIA 2016 Final Agenda

Photos on Facebook

Presentations–November 15, 2016
(In alphabetical order)
Michael Bliwas, Global Repair Group
Phil Burke, MSP, Part 1
Phil Burke, MSP, Part 2
Jorge Garcia, Data Services Accessibility, SFO
Jorge Garcia, SARA Design, SFO
Jorge Garcia, Wheelchair Management, SFO
Jonathan Klein, FAA
Elisha Luyeho, FAA
Matt Mosher, Prime Flight
Wendi Orlando, CVG

Presentations–November 16, 2016>
(In alphabetical order)
Lynn Gordon, Arconas, Part 1
Lynn Gordon, Arconas, Part 2
Gloria Louie, SFO
Jens Rothausen-Vange, Alliiance
Jason Shevrin, Arora
George Spohn, SiteCues
Jeff Ulrich, United Airlines
Steve Wareham, Trillion Aviation

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ODO Airline Symposium 2018

Monday, August 27, Minneapolis-St. Paul International Airport, MN
Open Doors Organization now holds its Airline Symposium biennially in conjunction with Universal Access in Airports. This invitation only, closed-door session allows air carriers—national, regional and international—to discuss problems and share best practices regarding services and facilities for air travelers with disabilities.

Date: Monday, August 27, 2018
Time: 10am – 4pm
Location: Intercontinental Minneapolis-St. Paul Airport
5005 Glumack Drive, Minneapolis, MN 55450
*This is a free event with lunch included. To register, please contact Katy O’Reilly

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