ODO Events

Universal Access in Airports 2016

November 14-16, 2016, San Francisco, CA
Conference Hotel: Embassy Suites by Hilton San Francisco Airport South
250 Gateway Boulevard, South San Francisco, California, 94080
Tel. 650-589-3400

UAIA Hotel Discount: $229 (includes breakfast and happy hour). To receive the discount, you must book by phone and mention UAIA.

UAIA Registration
Standard: $249
One-day pass: $129
Register and pay online.
To request an invoice or pay by check, email Katy Rosseland or call her at 773-388-8839.

Lead Sponsors for UAIA 2016:

United logo
Presenting Sponsor

Virgin America logo

Universal Access in Airports (UAIA), provides a unique opportunity for dialogue among the various stakeholders in the aviation industry. This two-day conference, held biennially by Open Doors Organization since 2006, offers an open exchange of ideas and best practice solutions on customer service and accessibility for air travelers with disabilities and the mature. In 2016 for the first time, Accredited Airport Executives may earn up to 9 CEUs.

Panel topics for 2016 will include:
• Government Regulatory Updates
• Challenges and Best Practices
• Customers with Disabilities Feedback: Round Table
• Emergency Preparedness
• Improving Assistance in Airports: Round Table
• New Technologies

UAIA 2016 Final Agenda

UAIA 2014 Program

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ODO Airline Symposium 2016

Monday, November 14, 2016, San Francisco, CA
This year’s symposium will focus on the accessibility of websites and kiosks, both subject to new ACAA regulations, and on how to reduce problems and complaints regarding wheelchair assistance.

Open Doors Organization now holds its Airline Symposium biennially in conjunction with
UAIA. This invitation only, closed-door session allows air carriers—national, regional and international—to discuss problems and share best practices regarding services and facilities for air travelers with disabilities.

The 2014 ODO Airline Symposium, a jam-packed, dynamic event, was hosted by United Airlines at their Corporate Headquarters in the iconic Willis Tower in downtown Chicago. Special thanks to United and all the attendees who came to share their concerns and solutions.

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